Executive Drywall ("we," "us," or "our") is committed to protecting the privacy of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website, engage our services, or communicate with us. Executive Drywall operates in Edmonton, Alberta, Canada, and adheres to applicable Canadian and Albertan privacy legislation, including the Personal Information Protection Act (PIPA) of Alberta.

1. What is Personal Information?

Personal information is any information about an identifiable individual. This may include, but is not limited to, your name, address, phone number, email address, financial information (for billing), and project-specific details.

2. Collection of Personal Information

We collect personal information through various channels, including:

Directly from You: When you fill out forms on our website (e.g., quote request, contact us), communicate with us via phone, email, or in person, or enter into a service agreement with us.

From Third Parties: We may receive information from third parties such as general contractors, builders, or architects in the course of a project where you are a client.

Automatically (Website Usage Data): When you visit our website, we may automatically collect certain information about your device and browsing activity, such as your IP address, browser type, operating system, referring URLs, and pages viewed. This information is generally aggregated and does not directly identify you.

3. Purposes for Collecting Personal Information

We collect and use your personal information for the following purposes:

To respond to your inquiries and provide you with quotes and estimates.

To deliver our drywall, framing, acoustic, soundproofing, and other construction services.

To manage and administer your projects, including scheduling, communication, and billing.

To process payments for services rendered.

To maintain records of our services and client interactions.

To communicate with you about your project, updates, and relevant offers (with your consent where required).

To improve our services and website functionality.

To comply with legal and regulatory requirements.

4. Disclosure of Personal Information

We may disclose your personal information to third parties only in the following circumstances:

Service Providers: We may share information with trusted third-party service providers who assist us in delivering our services (e.g., payment processors, IT support, project management software providers). These providers are contractually obligated to protect your information and use it only for the purposes for which it was provided.

Other Trades/Contractors: In the context of a larger construction project, we may share relevant project-specific information (e.g., contact details, project timelines) with other trades (e.g., electricians, plumbers) to facilitate coordination and project completion.

Legal Requirements: We may disclose personal information if required to do so by law, court order, or governmental authority, or to protect our rights, property, or safety, or the rights, property, or safety of others.Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.

5. Consent

By providing us with your personal information, you consent to its collection, use, and disclosure as described in this Privacy Policy. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. Withdrawing consent may affect our ability to provide you with certain services.

6. Security of Personal Information

We implement reasonable physical, technical, and administrative safeguards to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Retention of Personal Information

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

8. Your RightsYou have the right to:

Access: Request access to the personal information we hold about you.

Correction: Request correction of any inaccurate or incomplete personal information.

Withdraw Consent: Withdraw your consent to the collection, use, or disclosure of your personal information, subject to legal or contractual restrictions.

To exercise these rights, please contact us using the contact information provided below.

9. Cookies and Tracking Technologies

Our website may use "cookies" and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

10. Links to Other Websites

Our website may contain links to third-party websites. This Privacy Policy applies only to information collected by Executive Drywall. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a revised "Last Updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:Executive Drywall 13851 156 St NW Edmonton, AB T6V 1J1 Phone: (587) 407-2882 Email: [email protected]